One local team monitors your network, locks down your security, manages your backups, and shows up same-day when something breaks. No call centers. No tickets into the void. Just a tech who already knows your setup.
Pick the plan that fits your business. No hidden fees, no long-term commitments, no surprises on your invoice.
Remote monitoring and priority support for solopreneurs, home offices, and very small shops. Your tech safety net without the overhead.
The sweet spot for small businesses. Regular on-site visits, security monitoring, and backup management — so problems get caught before they cost you.
Full managed IT coverage for businesses that can't afford downtime. Unlimited visits, active threat protection, managed backup, and a dedicated account manager.
Multi-location discounts available. Not sure which plan fits? — we'll tell you straight.
"Proactive monitoring" sounds nice. Here's exactly what that means for your business.
Router dies. Internet down. POS offline. Staff standing around. You start Googling "IT company near me Indianapolis."
Third call answered. "Earliest we can get someone out is Wednesday afternoon." You accept because you have no other option.
Tech arrives. Spends an hour figuring out your setup. Charges you $350 emergency rate — plus parts. Two and a half days of lost revenue not included.
Our monitoring detects the router went offline. We're already looking at it before you even notice.
You get a call from your dedicated tech — same person who set up your network. We already know the model, the config, the spare we need.
Back online. Covered by your plan. $0 extra. You open on time. Your staff never stopped getting paid to stand around.
Different businesses break in different ways. Here's exactly how we cover the ones we see most in Central Indiana.
Your POS going down during a Friday dinner rush costs you real money. We monitor payment processing network connectivity, keep your guest Wi-Fi isolated from your POS, verify your cameras are recording, and manage your kitchen display system connection — so the only thing that slows down your night is a bad Yelp review, not your internet.
Unpatched workstations and unencrypted networks aren't just inconvenient — they're a compliance violation. We manage patch cycles, verify your backup encryption, and lock down your network so patient data stays where it belongs. When your scheduling software freezes at 8am with a full waiting room, we pick up.
Confidential client data and document management systems demand more than "it mostly works." We manage encrypted backups of your document server, secure your remote access, and make sure your staff can get to their files whether they're at the office or in court across town.
You're running a tight operation. When your shop management software goes down or your customer waiting room Wi-Fi stops working, it reflects on your business even if it has nothing to do with your actual work. We keep the tech side invisible so you can focus on what you actually do.
From first call to fully covered — here's the exact process.
We come out and document everything — every device, every IP, every run of cable. We map your network, identify weak points, and flag anything that needs immediate attention. You get a written summary before we leave.
We set up your monitoring dashboard, establish performance baselines for your network and devices, and configure your alert thresholds. By the end of week one, we're watching your systems in real time.
We address everything flagged in the assessment, update firmware across your devices, verify your backups are running clean, and walk you through anything we changed. You know exactly what state your systems are in.
Monthly or quarterly visits per your plan. Real-time monitoring alerts. One number to call when something goes wrong. Quarterly or monthly reports showing what we caught, what we fixed, and what's coming up. You run your business — we handle the rest.
These aren't aspirational targets. They're what you get, spelled out clearly before you sign anything.
| Starter $99/mo |
Standard $249/mo |
Premium $499/mo |
|
|---|---|---|---|
| Phone / Email Response | Next business day | 4 business hours | 2 hours |
| On-Site Scheduling | Priority (3-5 days) | Same business day | Same day (6am–8pm) |
| After-Hours Emergency | — | — | Dedicated line |
| Monitoring Alerts | Basic device health | Network + security + cameras | Full stack + threat detection |
| Included On-Site Visits | 0 (discounted rate) | 2 per month | Unlimited |
Big IT companies see you as a ticket number. We're your neighbor who happens to know your entire network by heart.
No call centers. No rotating contractors who've never seen your setup. Your dedicated tech knows your network from day one and doesn't need to relearn it every visit.
Month-to-month. Cancel any time with no penalty. We earn your business every month by actually doing good work — not by trapping you in a 24-month enterprise agreement.
We're not stretched across 30 states managing thousands of tickets. Indianapolis is it. That means faster on-site response, real local accountability, and a tech who can actually show up same day.
Instead of calling someone when something breaks and paying emergency rates, a managed IT plan gives you a tech team that monitors, maintains, and secures your systems proactively — on a flat monthly fee. You get fewer problems, faster response when they do happen, and no surprise invoices.
No. All plans are month-to-month. No lock-in, no cancellation fees, no minimum commitment. We believe our work should keep you — not a contract.
One emergency IT call with a random tech typically runs $150–$350/hr, and that's if you can find someone available same week. The Starter plan at $99/month covers remote support, monitoring, and priority scheduling — often cheaper than a single break-fix visit per quarter.
Yes. Standard includes endpoint security management, antivirus monitoring, and monthly backup verification. Premium adds full firewall management, active threat monitoring, incident response, and a managed backup program with an annual recovery drill — so you know your data can actually be restored, not just that backups are running.
We serve businesses across Central Indiana — Indianapolis, Carmel, Fishers, Noblesville, Westfield, Zionsville, Avon, Brownsburg, Greenwood, Mooresville, Plainfield, Anderson, and surrounding communities. On-site visits are included in Standard and Premium plans.
Yes. We start with a full assessment of whatever you have — we don't require you to rip and replace everything. If your existing setup is solid, we monitor and maintain it. If something needs replacing, we tell you honestly and quote it straight.
Join businesses across Central Indiana that never scramble when technology fails. Tell us your setup — we'll recommend the right plan and give you a straight number. No pressure, no commitment.